I was moved during this conversation with Arlene. She epitomises humanity and oozes a desire to leave the planet and people in a better place than which she found them. We discuss human-centered design, innovation, her sabbatical, #HumansFirst, community, awareness and so much more.
Some of the key highlights for me include:
- “I’ve seen how the business idea, developed in isolation, iterated, but not always with the information of the user with that information of the user coming late in the game. I love the human-centred philosophy which flips that”
– 05.55 - “Start by listening to those that will be impacted. Understand that piece first without your assumptions and biases”
– 07.25 - “why create in isolation, why not create by having input and feedback from the people that are going to actually experience whatever that output is”
- 12.30 “I love approaching problems from this consideration of all of the others. I think that human-centred design accounts for that other piece” – 14.10
- “What inspires me is not just the human-centred design approach, but the intersection of public policy, legislation and date”
– 14.25 - “The unknown felt really uncomfortable because it was so ambiguous” – 21.55
Arlene can be contacted via the following means:
LinkedIn - https://www.linkedin.com/in/arlenemendoza/
Please find my Interpersonal Catalyst brochure here in case I can support you at all -> https://my.visme.co/projects/rxyz4jpo-garry-turner-interpersonal-catalyst
--- Send in a voice message: https://anchor.fm/valuevulnerability/message
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